Our Store Policies

Disclaimer

ALL SALES ARE FINAL AND NO REFUNDS WILL BE GIVEN FOR CANCELED ORDERS OF CUSTOM ITEMS !!!

We make all of our gear custom to order. Occasionally we have extra stock of certain items, but in most circumstances, gear is made to order with your specifications. To ensure the quality of the gear you are getting is the best possible, our wait time is between 8-12 weeks for all items. One exception is certain items that have no ETA, and may take longer due to the nature of the item or availability of materials. In most cases items will be shipped quickly, the 8-12 weeks is the absolute longest wait time experienced and not the normal shipping time.

We expedite orders for active duty Military and Law Enforcement, which is another reason why our wait times are a bit longer. We appreciate all our customers equally, but we all have to make sacrifices for the people who sacrifice so much for us.

If you have any special requests or concerns please contact us and we will do what we can to accommodate

Return Policy

If there is an issue with the gear you have received we will replace or repair at our discretion. Items that are damaged because of unrealistic use, or use other then how the product is intended, will not fall under our warranty.

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If your belt does not fit, contact us for directions at customerservice@grimhuntertactical.com.